She did not mention that the price is more on their website.
Disclaimer: I've been using Turbo Tax continuously since the 1980s, so I thought it unlikely that I would change now.
On the other hand, I have no affiliation with the company and am not being compensated in any way for this review. I downloaded the software on a Windows 10 desktop system, then updated it, then imported my last year's return.
I have tried several times to print off the state version to file by mail but it keeps printing a watermark that says "Not final do not file".
So, I feel like although you can efile federal for free, Turbo Tax is making it really difficult to file your state the old fashioned way to save money.
Use the operating system's disk clean-up tool to create additional space if necessary.
Error messages other than the firewall notice require a reinstall of the Turbo Tax update.
Once you've installed Turbo Tax on your computer, updating the software provides essential fixes for software bugs and any last-minute changes in tax law.
Although Turbo Tax is a secure and well-built program, users still sometimes have issues updating their software.
The process worked as advertised, with no hiccups and took under 5 minutes.